• Easily monitor and manage every EDI order, shipment, and invoice

    From PO to payment, Crisp EDI Portal simplifies every aspect of EDI compliance for CPG suppliers. Our intuitive cloud-based interface gives you clear visibility into every EDI transaction and integrates seamlessly with your backend systems.

Process EDI orders quickly and confidently

Crisp EDI Portal instantly translates EDI PO data into actionable orders with all the information you need, including customer messages and order histories.

  • Auto-complete missing product details and prices from your database for fast, accurate processing
  • View clear and complete packing and distribution details for bulk, cross-dock, or drop shipment orders
  • Filter by retailer, date, status, and more for flexible reporting

Ship accurately and efficiently

Effortlessly initiate a shipment from any PO and automatically generate EDI-compliant ASN documentation with carrier and tracking details.

  • Integrate directly with your 3PL partner systems
  • Instantly tally cartons and pallets based on your pre-configured pack quantities
  • Automatically generate shipping labels or barcodes

Simplify EDI-compliant invoicing

Once your shipment is on its way, create an invoice in Crisp EDI Portal and generate an EDI-compliant invoice, including all taxes and retailer-specific variances.

  • Customize invoice numbers, terms, discounts, and prices as needed
  • Invoice from the order or the shipment for short shipments
  • Track and validate EDI remittance notices to close the loop

See the big picture with consolidated reporting

Crisp EDI Portal gives you easy access to all your standard fulfillment reports as well as remittance reports, customer messages, payment schedules, product activity, and custom reports

Get up and running with hassle-free EDI setup

  1. We create your account and provide user credentials

  2. We work directly with your EDI partners to initiate data mapping and obtain test orders

  3. We connect and customize Crisp EDI Portal to your backend systems and 3PL partners

  4. We conduct pre-production testing to validate your EDI system and ensure smooth operation from the first PO

  5. We train your users and provide expert support from day one

FAQs about Crisp EDI Portal

  • What kind of user support is available?

    From setup and day-to-day helpdesk needs to error handling and customizations, we’re here for you and your Crisp EDI Portal users. We communicate directly with your customers’ EDI teams to resolve any issues that come up, because we not only speak the language of EDI, we also speak the language of CPG.

  • Will I pay extra for mapping updates?

    No. As your EDI customers change invoice requirements, add new transaction types, or make other changes, we keep your mapping up to date and fully compliant at no extra cost.

  • What if an order contains incomplete product information or only UPCs?

    For EDI orders with limited product data, Crisp EDI Portal can auto-complete product information from your master database to make order reports more useful for your fulfillment team.

  • Can Crisp EDI Portal handle drop shipments?

    You can manage your drop-ship orders end to end with Crisp EDI Portal. We can pull drop-ship data directly from platforms such as CommerceHub and ChannelAdvisor so you can manage all your shipments from one dashboard.

Get started today.

Crisp can help you simplify order management by connecting data from 400+ trading partners with all of your back-office functions.

To learn more, contact our team.

Schedule a 30 min. Call